Privacy Policy

Effective Date: May 22, 2025

Welcome to Heartopis.com. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit or make a purchase from our site.

1. Information We Collect

We collect both personal and non-personal information to improve your experience:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.

  • Automatically Collected Data: IP address, browser type, device information, referring URLs, and time of access through cookies and similar technologies.

2. How We Use Your Information

We may use the collected information to:

  • Process orders and provide customer support

  • Send marketing and promotional communications (only with consent)

  • Personalize user experience

  • Improve website functionality and performance

  • Comply with legal obligations and prevent fraud

3. Cookies & Tracking Technologies

Heartopis.com uses cookies and similar tracking technologies to enhance browsing and shopping experiences. You can control or disable cookies through your browser settings, but some features may not function properly.

4. Google AdSense and Third-Party Advertising

This site uses Google AdSense and may include other third-party advertising partners. These services may use cookies to serve ads based on your prior visits to our website or other sites on the internet.

For more information about how Google uses data, please visit: https://policies.google.com/technologies/ads

5. Data Sharing and Disclosure

We never sell or rent your personal data. However, we may share data with:

  • Trusted service providers (e.g., payment processors, delivery services)

  • Legal authorities when required by law

  • Analytics and marketing partners under strict privacy terms

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your data

  • Opt-out of marketing communications at any time

  • Request a copy of the information we hold about you

8. Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction.

9. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it immediately.

10. International Users

If you are accessing our website from outside the United States, please note that your information may be transferred, stored, and processed in the U.S.

11. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

🌟 Vision, Mission, and Core Values

Our Vision

To become the leading destination for premium lip products, inspiring confidence and creativity through color, style, and self-expression.

Our Mission

To create high-quality, cruelty-free, and inclusive lip products that empower individuals to express their unique beauty with confidence and authenticity.

Our Core Values (Summarized for SEO)

  • Quality First: We commit to premium formulas that deliver performance and comfort.

  • Inclusivity Always: Our shade range is made for everyone, celebrating every skin tone and identity.

  • Sustainability Matters: From packaging to practices, we care for the planet.

  • Community-Centered: We innovate with and for our customers, driven by real feedback and love for beauty.

  • Transparency & Ethics: We are honest, cruelty-free, and hold ourselves to the highest standards.