💳 Payment Policy

Effective Date: May 22, 2025

Welcome to Heartopis.com, your trusted source for premium lip products. This Payment Policy explains the terms and conditions related to purchasing products through our website, including accepted payment methods, security measures, billing procedures, and dispute resolution. By placing an order on our website, you agree to this policy.

1. Accepted Payment Methods

Heartopis.com offers a secure and convenient checkout process with the following accepted payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: Apple Pay, Google Pay

  • PayPal: Secure online payments via your PayPal account

  • Buy Now, Pay Later (where applicable): Offered through trusted third-party services (e.g., Klarna, Afterpay)

  • Gift Cards and Promo Codes: Enter valid codes at checkout to apply discounts

2. Secure Payment Processing

We use SSL (Secure Socket Layer) encryption to protect your sensitive payment data during transmission. All payment transactions are processed through PCI-DSS compliant third-party providers. Heartopis.com does not store your full credit card details on our servers.

3. Currency and Pricing

  • All transactions are processed in USD (United States Dollar) unless otherwise specified.

  • Product prices, taxes, and shipping fees are clearly displayed at checkout.

  • Prices are subject to change without prior notice, but confirmed orders will not be affected.

4. Billing & Order Confirmation

  • Once your payment is processed successfully, you will receive a confirmation email with your order details and digital receipt.

  • If you do not receive a confirmation email within 24 hours, please contact our support team immediately.

  • Orders are subject to availability and verification of payment information.

5. Payment Disputes and Chargebacks

  • If you believe a payment was made in error, please contact us first for resolution before initiating a chargeback.

  • Unauthorized chargebacks may result in order cancellation or account suspension.

  • We reserve the right to contest fraudulent chargebacks through our payment processors.

6. Failed or Declined Payments

  • If your payment is declined, please verify your card details or try another payment method.

  • Orders will not be processed until full payment is received and authorized.

  • Repeated failed transactions may result in temporary restrictions on your account.

7. Fraud Prevention

To protect our customers and business, all orders are screened for fraudulent activity. If an order is flagged, it may be delayed, placed on hold, or cancelled while we verify details. We may contact you to confirm your identity and payment authorization.

8. Taxes & Duties

  • Orders shipped within the U.S. are subject to applicable state and local sales taxes.

  • International orders may be subject to import duties, VAT, or other local taxes. These charges are the customer’s responsibility.

9. Refunds & Payment Reversals

Refunds (where applicable) are issued to the original method of payment within 7–14 business days after approval. For more details, please refer to our Return Policy.

10. Compliance with Google AdSense Policies

Heartopis.com is fully committed to transparency, secure e-commerce practices, and user trust. Our Payment Policy adheres to Google AdSense’s advertising and content compliance standards, ensuring a secure and trustworthy experience for both buyers and advertisers.

📞 Contact Us

If you have any questions regarding your payment or billing details, please reach out to us:

🌟 Vision, Mission, and Core Values (SEO Optimized)

Our Vision

To be a global beauty brand known for redefining lip care and color, empowering every individual to express their bold, confident self.

Our Mission

To deliver cruelty-free, high-quality lip products that celebrate diversity, style, and self-expression while promoting ethical beauty practices.

Our Core Values (Summary)

  • Premium Quality: We focus on high-performance formulas that deliver comfort, color, and long-lasting wear.

  • Inclusivity: Our shades and products are crafted for every skin tone, gender, and personality.

  • Eco-Conscious: We minimize our environmental impact through sustainable practices and packaging.

  • Integrity: We’re honest, transparent, and customer-first in everything we do.

  • Community-Driven: Your voice matters—we innovate based on feedback from real users.